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We are here to offer our customers help and support for all products.

To get started, take a look at our support blog articles below, if you still have an unanswered question feel free to contact us by filling in the support request form or give our support team a call on 01730 233332.

  • HALCON Hand-Eye Calibration with a 3D Sensor

    HALCON’s surface-based matching is a powerful, field-proven technique to locate individual objects within point-clouds. Translating the found poses into robot coordinates requires hand-eye calibration. If your 3D sensor also produces…

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  • Better OCR With Deep Learning and Syntax Correction With HALCON

    The two most recent milestones in the evolution of HALCON’s OCR were the automatic text reader in HALCON 12 and the deep-learning-based classifier in HALCON 13. The former made OCR…

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  • Multithreading with HALCON

    A blocking call in the GUI thread also blocks the visualisation of HALCON: Instead of seeing the desired result, a black HALCON window is displayed. To overcome this problem, we…

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  • 3D Pose within HALCON

    HALCON provides numerous methods to determine the 3D pose of a part. Telling a robot where the part is located in 3D space by no means guarantees it can be picked…

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