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We are here to offer our customers help and support for all products.

To get started, take a look at our support blog articles below, if you still have an unanswered question feel free to contact us by filling in the support request form or give our support team a call on 01730 233332.

  • New Visualisation in HALCON 13

    The visualisation in HALCON 13 has been completely rewritten. You might not notice these differences if you are a standard HDevelop user. However, if you are developing your vision application…

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  • HALCON 13 introduces a new .NET control

    HALCON 13 introduced a new .NET control for visualisation that implements basic functionality such as panning and zooming using the mouse wheel. When you add a reference to the HALCON/.NET…

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  • How to Ensure Accurate Measurement with Calibration

    You have chosen a camera and lens and mounted them in your setup. Everything works well but you want to know how accurate your measurements actually are. Do they meet…

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  • Shape-based Matching CAD Models with HALCON

    HALCON’s Shape Based Matching is typically used for position recognition or alignment. For that, a pattern is trained once, and then searched for in subsequent images. There are a few…

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